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+Giving my credit card number over the internet makes me nervous. Are there other ways I book my hotel rooms?

We never sell or share your personal information (including you credit card) with any other provider.   We have the latest in security technology including the best in computer virus protection.

If you are still unsure about giving out your credit card information online, you can call our toll free number at 888-254-0637 (be sure to mention discount code 17969.  At BestHotelBuy.com the price is the same online and by phone.


+What methods of payment will you accept?

BestHotelBuy.com accepts American Express, Visa, MasterCard and Discover.


+What happens after I reserve a hotel room or book a vacation package?

After you complete your reservation online or by phone, you will see a "Thank You" e-mail which will provide you with an order confirmation number and all the details regarding your hotel booking or vacation package. Print this page and take with you to the hotel as your record of the transaction.


+Can I cancel or change my reservation?

You can contact our Customer Service Department at 1-866-270-2849 or you may cancel or change your reservation online - Click Here. 


+Why isn’t your web site working with my browser?
Our web site has been tested on various browsers and equipment configurations. For best results, we recommend using a browser based on Microsoft Internet Explorer or Fire Fox and a broadband internet connection.
+Tell us about your GUARANTEED LOWEST PRICE Program.
Our Save Rate Hotels are guaranteed to be lowest rate available online at the time of booking. If you find a lower price on another website within 24 hours of booking a Save Rate Hotel, simply complete our Best Rate Guarantee Request Form.
If the lower rate on a travel website can be verified to our satisfaction, we will match the rate PLUS pay you 10% of the difference in price.
+How can I book a group reservation for 5 or more rooms?

Our group reservations services provide you with the convenience of booking rooms for groups at the hotel of your choice. For your convenience you can book up to four rooms online through our hotel booking engine.

If you require five or more rooms please goto Group Bookings Site to make a group booking.


+Do you book international hotels and vacation packages?

BestHotelBuy.com has over 55,000 hotels in our inventory throughout the world and our vacation packages are available to all major domestic and international vacation destinations.


+How do I review my hotel or vacation package reservation?

Simply click on this link "Click Here" and fill out the appropriate information and you can review, change or cancel you booking information.


+How do I know that my reservation and personal information is secure and that my information won't be shared with third parties?

BestHotelBuy will never sell or share your personal information (including you credit card and e-mail address) with any other provider.   We have the latest in security technology including the best in computer virus protection for your protection.
+Tell us about BestHotelBuy.com.
Welcome to BestHotelBuy.com the leader in Discount Hotel Prices!  Use our hotel search to find the guaranteed lowest prices on over 35,000 hotels throughout the world.

Why buy your Hotel, Airfare, Car Rental or Vacation Package from BestHotelBuy.com?

  • Hotel Price Advantage - We have over 35,000 hotels that offer the Low Price Guarantee. We accomplished this through superior negotiations with our hotel vendors.
  • Airfare Advantage - Search all major airlines at the same time and compare times, prices, layovers, seat assigments and more.  Save even more money when you add a hotel with your airfare.
  • Car Rental Advantage - Like airfare, our car rental search engine shops all the car rental companies to find you the absolute lowest prices on the type of car that meets your needs..
  • Vacation Package Advantage - Choose Hawaii, Mexico, Europe, Orlando (Disney), or most other destinations and let our vacation package search engine find you the lowest prices on your airfare, hotel, optional car rental and optional tour packages all grouped together with a greatly reduced price.  Try this feature once and you will continue to use this feature.

Our pledge to our customers is that we will work diligently to find you the absolute lowest prices on the travel package and at the same time work even harder to provide you with excellent customer service. 

Below you will find our hours of operatons, address, phone number, e-mail address and othe information.


Hours of Operation: 24 Hours Per Day

Phone Numbers:
Reservations: 1-888-254-0637
Outside The US: Call 00-800-84469370
Customer Service: 1-866-270-2849
Advertising: 1-512-940-1965

E-Mail: info@besthotelbuy.com
Blog: hotels-motels-reviews.besthotelbuy.com

Address:
BestHotelBuy.com
16238 Highway 620
Suite F-235
Austin, TX 78717

At BestHotelBuy.com, we value everyone's business, no matter whether you are booking a hotel room or a travel package to Africa.  If you are seriously considering booking a hotel room or vacation package and you're looking for the absolute lowest price and excellent customer service, please call us at 1-888-254-0637 and let us exceed your expectations in every category.
+What special discounted rates might be available for me to use?

How do I know if I qualify for a specific rate?
Rates displayed may include government, corporate, senior and AAA discounts. At the time of check-in, you may be required to present special documentation to confirm that you are qualified to receive the rate booked. Please refer to the rate description for information regarding ID or membership requirements. You will not receive these special rates at check-in without the proper identification, even if you booked the special rates online.

Can I use coupons from the hotel?
Currently we cannot accept hotel coupons towards your reservation.

What if I find a lower price after booking a hotel?
If you find a lower price on another website within 24 hours of booking a Save Rate hotel, simply complete our Best Rate Guarantee Request Form.
If the lower rate on a travel website can be verified to our satisfaction, we will match the rate PLUS pay you 10% of the difference in price.
+What is the hotel check-in time?

Typically, the hotel check-in time is after 3:00 pm local hotel time.

Will the hotel hold my room if I am arriving late?
Because your reservation is guaranteed with a credit card the hotel is obligated to hold your room until 7:00 am the day after arrival.

What if I need early arrival?
Early arrival should be requested in the special request section of the reservation page. Every effort will be made to accommodate your request; however it is subject to availability upon arrival at the hotel.


+What if I need a specific type of hotel room (non smoking, handicapped, etc)?

Please enter your request in the special request field of the reservation form. Every effort will be made to accommodate your request(s); however they are subject to availability upon arrival at the hotel and cannot be guaranteed.


+What is the maximum number of people that can stay in a hotel room?

What if there will be more than two adults in the room?
Most hotels allow additional guests to stay in the rooms at a charge (usually between $10 - $20 USD per person, per night) provided the room has not exceeded the maximum number of guests per room. If you book a room that cannot accommodate your party size, the hotel may cancel your reservation or require that you book additional rooms. Please note that we can not be held responsible if you book a room type that cannot accommodate your party size.

Our children will be traveling with us - do they stay free?
In the United States children less than 12 years of age typically stay for free in the room using the existing bedding. In most other countries only children under the age of three stay free. The age requirements differ depending on the specific hotels policies, which can be viewed in the hotel information. It is the hotel's discretion to charge additional fees for extra persons staying in a room.
+Is booking a hotel room or vacation package online safe?
Absolutely.  BestHotelBuy.com has taken every precaution necessary to make booking online safe protecting both your credit card information and personal information.
+Is you website safe?

We are so confident that your credit card transaction will be secure that we back every online purchase made on our booking engine with our Shop Safe Guarantee.

Use of the hotel booking engine constitutes acceptance of our User Agreement and Privacy Policy.
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